Shipping Policy

Last Updated: October 26, 2023

Overview

At Snavsky, operating under ximal.top, we are committed to delivering your purchases quickly and efficiently. This shipping policy outlines our procedures for processing, shipping, and delivering your orders.

Order Processing

  • All orders are processed within 1-3 business days (Monday-Friday, excluding major holidays).
  • Orders placed after 2 PM local time will begin processing the next business day.
  • You will receive a confirmation email once your order has been placed and another email with tracking information once your order has shipped.

Shipping Methods & Estimated Delivery Times

We offer various shipping options to meet your needs. Estimated delivery times are from the date of shipment, not the date of order placement.

  • Standard Shipping:
    • Estimated Delivery: 5-8 business days
    • Cost: Calculated at checkout, often free for qualifying orders.
  • Expedited Shipping:
    • Estimated Delivery: 2-4 business days
    • Cost: Calculated at checkout based on weight and destination.

Please note that these are estimated delivery times and actual delivery may vary due to external factors beyond our control (e.g., weather delays, carrier issues).

Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method, weight of your order, and delivery destination.
  • Enjoy FREE Standard Shipping on all orders over $50!

International Shipping

Snavsky is proud to offer international shipping to selected regions.

  • Available Regions: United States (US) and European Union (EU) countries.
  • Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information.
  • Delivery Times: International shipping times are generally longer and can vary significantly depending on the destination and customs processing.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier’s website.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly during checkout. Snavsky is not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an invalid address, additional shipping charges may apply for re-shipment.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us immediately at [email protected] with your order number and details of the issue. We will work with the shipping carrier to resolve the situation as quickly as possible.

Contact Information

For any questions regarding our shipping policy, please contact us:

  • Company: Snavsky
  • Website: ximal.top
  • Address: 20933 River Park Dr, Anchorage, AK, US
  • Email: [email protected]
  • Phone: +14934632534